Blog post

With Covid fast-tracking digital transformation, extend your cyber security and support to overnight and weekends without increasing your FTE. The advancement of digitisation, especially to support new working practices and more remote working, has led to compromises in cyber security and weakness. Scaling an internal team to 24×7 is costly. Managing rotas, planning for illness, […]

Keep your business supported and secure through the festive period, extending your internal IT teams with a 24×7 IT Help Desk and Security Operations Centre. If your organisation is relying on a small IT team, it is likely they are stretched too thin. This leads to compromised security, poor technology support, and struggling service satisfaction.

A successful IT Help Desk has customer service and experience at its core. Your IT Help Desk needs to be efficient, proactive, polite and knowledgeable. Your internal employees and external customers expect 24 hours a day, 7 days a week support. If your core hours are 9 to 5, Monday to Friday then it’s not

Fundamentals First has built on their ISO27001 and ISO9001 Virtual Network Operations Center (NOC), and offers a Security Operations Centre (SOC), delivering advanced, next generation managed threat detection and incident response services. With increased sophistication of cyber attacks and ever increasing regulations, organisations can no longer get away with doing the bare minimum. As business

In a year where we have had restricted movement and remote working due to Covid lockdowns, Fundamentals First had a fantastic Friday with a difference. One of a few face to face management meetings at our beloved home at Nexus, and a professional photoshoot over several hours. What a difference a single day can make,

As part of it’s ongoing strategic growth, Fundamentals First is excited to bring new ongoing services to market. In these uncertain times companies are struggling to keep routine tasks and services running. At the same time internal IT teams are struggling to keep up with unplanned issues, maintenance and delivery of new systems and features.