As part of it’s ongoing strategic growth, Fundamentals First is excited to bring new ongoing services to market.
In these uncertain times companies are struggling to keep routine tasks and services running. At the same time internal IT teams are struggling to keep up with unplanned issues, maintenance and delivery of new systems and features.
Outsourced IT Help Desk, Virtual NOC and Monitoring as a Service is an effective way to increase user satisfaction, reduce and simplify costs, and allow your internal employees to focus on more strategic objectives.
With years of experience running large IT departments and IT Service teams, Fundamentals First has combined it’s knowledge in implementing an ISO27001 and ISO9001 compliant IT Help Desk, wrapped with relevant IT policies and procedures and a IT Service Maturity framework. As your partner, Fundamentals First becomes a true extension to your organisation and will manage the support of your systems like you would internally.
If your objective is to improve service, reduce cost, extend support hours, or ensure support of rapid business growth, our UK based IT Help Desk and NOC will drive SLAs and customer satisfaction.
Please contact us to discuss how we can help you with your help desk and operation center needs.