SharePoint maintenance and ongoing support is as important as the initial project.
Driving continuous process improvement with SharePoint
Lean, Six Sigma, Kaizen, PDCA and root cause analysis all have continuous process improvement at their heart. The process of making business products and services better, improving efficiency of processes and reducing waste directly connects to automated and effective workflows and knowledge sharing. Ensuring the appropriate performance and support of your SharePoint solutions is critical to continuous improvement.
All systems need a level of feeding and watering. We offer SharePoint support and maintenance services to help ensure your SharePoint performance and availability.
The team has over 13 years experience in handling many varied SharePoint installations, and can take the pressure off your internal teams when it comes to the continual maintenance of your installation.
Maintenance can include providing timely updates to the system, installing service and security packs – a continual process of keeping you secure and up to date. We will check logs to ensure activities and functions are working as expected. If required, we can conduct both technical and data access security audits.
24×7 SharePoint Support
No system is fool proof. With knowledge sharing and collaboration being a critical capability for many organisations, having the appropriate support coverage is critical.
Our team of highly qualified experts is able to handle any SharePoint related issues so that you can attain a successful and quick resolution to incidents.
We offer a technical help desk under agreed SLAs where you can raise support tickets for resolution. Furthermore, we offer troubleshooting and SharePoint server support, workflow troubleshooting and recovery and backup services.
A SharePoint application is no different to any other application. The is a constant need to keep the system current, advancing based on the needs of the users, and to continue to sweat the capabilities of the technology.
Our SharePoint team can offer continuous development through a part or fully dedicated development team, to quickly introduce new code, gain actionable feedback, and reduce the amount of time between new requirements being articulated and development.
A SharePoint continuous development squad will integrate with your teams and drive continual improvements against a backlog of requirements.
Our team of SharePoint consultants provide professional advice regarding the platform and its implementation in alignment with the evolving nature of your business.
Our team of highly skilled SharePoint developers have years of SharePoint automation and workflow experience, automating business processes to improve efficiency.
Our UX/ UI design team works with the SharePoint Platform to deliver modern, responsive designs to meet your unique brand vision, and modern look and feel needs.
If you are planning to migrate to a newer SharePoint version, our years of experience in version upgrading and data migration makes us the ideal partner for you. We will manage the process step by step.
Many clients with an existing SharePoint Intranet require a SharePoint Healthcheck. We review your current infrastructure, architecture, design and performance to identify issues and resolve them.
Our SharePoint developers and service teams can offer you SharePoint-as-a-Service. The SharePoint team can continually upgrade features whilst also proactively monitoring SharePoint, solving technical issues.
Benefits of Microsoft SharePoint
Office 365 ecosystem
Excellent content management
Start Small, Think Big
Most organisations broadly understand their objectives and broad-brush requirements. There is an understanding of what systems, services or processes are in need of improvement. The challenge of most is being able to articulate the specific details, planning, and then implementing the change.
Our usual approach is to start with a discovery phase. Establish clear objectives, well defined requirements, and the right change methodology to fit the delivery type. We operate an adaptive change methodology, which means that depending on the project, it may be delivered using Agile Squads, traditional waterfall controls, or in an iterative delivery way.
We help businesses of all sizes release their potential
Get in touch and we’ll advise how we can help.