Your IT Service shouldn’t keep you awake at night

The average cost of IT downtime is £4200 per minute.

Your IT service should be reliable and reduce downtime

Clear steps to improving your IT Service

Having a mature service will ensure your costs, risks and operations are managed whilst providing your customers with a reliable and improving service.

Service Maturity

A Service Maturity Assessment evaluates the maturity level of your core capabilities and processes using tried and tested methods.

General Controls focuses on key area of control and governance that are important to your business.

Improve the maturity of your it service

help desk 24x7 fully outsourced

IT Help Desk

Advance your Help Desk with additional resources in addition to your existing team to compliment the needs of your desk, up to 24×7 fully outsourced.

ITIL best practice framework and consistent SLAs which allow you to free up your team from business as usual activities.

Outsourced NOC

Every business depends on IT infrastructure to deliver its products and services. Even a minor disruption can have a significant impact on business and brand.

A Network Operations Center (NOC) plays a key role in continuously maintaining and monitoring your infrastructure. Outsourcing your NOC leads to a cheaper, more flexible OPEX solution.

Outsource NOC 24x7

Monitoring as a service

Monitoring as a Service

Have your finger on the pulse with Monitoring as a Service (MaaS). Continuously track the performance of applications, networks and systems and even predict and remediate problems before they occur.

“Service is core to building customer loyalty”

In addition to impacts on staffing, the net effect of service disruption in the business is costing an average of £3.6 million per annum.

Protect and defend your data and IT services

Protect and Defend

With one small business in the UK being successfully hacked every 19 seconds, and 4,500 successfully hacked a day out of 65,000 attempts, security is priority number one.

A mixture of Protect and Defence tactics are required, from spam filtering, to web protection, anti-virus, phishing training, SIEM solutions and next generation AI detection.

We help businesses of all sizes release their potential

Get in touch and we’ll advise how we can help.

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