2020 has taught us that we must be incredibly flexible in how we operate our businesses. The pandemic, natural disasters, overall unrest…all of it has given us an opportunity to think about how we build a business that is not only resilient but prepared for what’s next. 2020 has given us the “work from anywhere” […]
Let’s start thinking about the security of our remote staff Read More »
A sophisticated espionage campaign targeting government and military entities in Vietnam has been discovered. The primary motive behind this campaign is to spy on the Vietnamese government and military organisations. In this advanced cyber-espionage campaign, threat actors use a remote-access tool (RAT) to carry out their malicious spying operations. The malware used in the campaign,
Vietnam targeted by highly sophisticated Malware attack Read More »
It was about 12 months ago that the way we worked changed forever due to the pandemic. Companies had to act swiftly to keep running and, in some cases, rapidly accelerate their remote working plans. For some organisations, this meant having to use technology, processes and systems that would not be considered acceptable under normal
Is there a risk of being non-compliant in the post-covid world? Read More »
In IT, and especially within Service Management, it is very easy to get caught up in the day to day running of operations. Dealing with incidents, audits, onboarding new services – it can be incredibly hectic and sometimes you feel like you are operating in an entirely reactive manner. You can have the best laid
Now is the time to embed a culture of Continuous Improvement Read More »
Every single project manager wants to deliver a high-quality piece of work that integrates seamlessly into the live environment. So why is it that so many projects and initiatives overlook the importance of good Service Transition? In simple ITIL terms, Service Transition is being able to move new or modified services into the live business
The need for good Service Transition Read More »
A group of cyber criminals working under the title ‘EMOTET’ have had thousands of devices seized in one of the biggest coordinated attacks on cybercrime that the world has seen. This operation is the result of a collaborative effort between authorities across a number of countries who have been on the trail of the cyber
Law enforcements combine to take down the world’s most dangerous cyber criminals Read More »
2020 saw businesses all over the world struggling to keep business operations going amid a global pandemic. It is amazing to see how many people have become quickly accustomed to remote working and the use of collaboration tools. How many people had honestly heard of Zoom before 2020? The big hope is that vaccinations will
Remote working is here to stay – make your data safe and secure Read More »
Two weeks into a New Year and the realities of the UK no longer being a member of the European Union are starting to sink in. One area of particular concern was how goods were going to flow freely in and out of the UK ports. The huge queues and lorry ‘car parks’ that were
Chaos at Britain’s ports reminds us of the need for good service transition Read More »
When designing the fundamentals first website, a lot consideration was given to the style of the pages. There are a lot of great websites out there and we want a design that wasn’t generic. We want the website to be clear and easy for the reader, but also a little bit different. That’s when we
Artist drawing up a storm to support the launch of the Fundamentals First web site Read More »
A technology based Managed Service Provider (MSP) had experienced rapid growth across its UK and US operations over a period of 2 years. To cope with the expanding client base and ever-increasing demand on the service teams, the client recognised the need for rapid improvements across the operational functions, including a fundamental shift from 9-5
Consultancy accelerates IT Service Maturity through strategic deliveries Read More »
