A NOC (Network Operations Center) is a central location where IT teams can continuously monitor the performance and health of a network, 24/7.
The NOC serves as the first line of defence against network disruptions and failures. As well as monitoring the software and traffic of a network, a NOC is able to maintain the health of physical hardware, such as servers and cabling.
In some cases, a NOC can identify a potential issue and resolve it before it has even impacted you or your customers. It is the proactive nature of a NOC, coupled with the specialised technical skills of the team that makes having this service worthwhile.
NOCs can be set up internally and set up locally. However, this area of responsibility can also be outsourced to an external company that specializes in the monitoring and management of networks and infrastructures.
The 24×7 NOC (or Network Operations Centre) at Fundamentals First uses a suite of ‘best in class’ tools to monitor your network to look for issues that cause service degradation or outages. The tools allow our technical experts to quickly identify issues, perform troubleshooting, and work towards a swift resolution.
Our secure ISO27001 and ISO9001 certified NOC is staffed by experienced, DBS-checked resources. Wrapping this is a committed management team with many years of IT management experience, offering Enterprise Architecture services, IT Directorship skills, Data Privacy experience, Service Delivery expertise and Project Management experience.
As well as this, our ISO27001 and ISO9001 NOC is designed for both small companies and large enterprises. Regardless of company size our level of service is uncompromising.
To see more, visit our website and download our NOC brochure to find out more on how our 24/7 NOC is right for your organisation.